111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

In case of a life-threatening emergency, please dial 999.

You may find it helpful to decide where to go for help by the Croydon Health Services website which explains in more detail the options available.

If you wish to speak to an emergency doctor, please phone 111 (Croydon Urgent Care Alliance) where an answering service will take your details and pass them on to one of the doctors or a deputising doctor who will deal with your problem. Calls will be recorded.

Our out-of-hours service is provided by Croydon Urgent Care Alliance, located at Mayday Hospital, CR7 7YE between the hours of 6.30pm to 8.30am weekdays and all day Saturday, Sunday and Monday to 8.30am, and Bank Holidays. You can also be seen at a GP Hub without an appointment but may have to wait. www.croydongphub.co.uk